Electronic Reports help improve corporate performance
VEKTR® electronic reports can help improve your corporation’s performance. When data are collected electronically, results are automatically organized, data results are categorized in report tables and charts indicate trends, which can be evaluated and adjusted for better performance.
When audits or inspections are electronically generated using devices like Pads and smart phones, the results can be viewed immediately. If your inspections asks: “Has a customer been contacted and greeted within a minute or two after entrance”, the selected response can be viewed immediately once the inspection has been committed in a web browser or synced from a device. At that time, the inspection results are immediately available to be viewed, and are also available for inclusion in the analytical Business Intelligence (BI) reports.
As a report is running, it gathers the pertinent data from one or more inspections, work orders, service validation records, etc., into a report table and/or data chart. On a Corporate level, the data can be analyzed to determine who is following the standard procedures and who is not. Reports can summarize the results or provide details about the processes or procedures in your company.
Reports allow tracking the data over time to determine if procedures are consistently being followed. Charts can show visualizations of collected information, and be used to show trends to determine if the effectiveness of a procedure is increasing or decreasing, using bar or line charts. This could help a corporation to decide if additional training is needed to improve the company’s performance or maintain/improve brand image. This could result in customers having a better experience in the corporation by making sure their questions get answered in the a timely manner.
VEKTR® electronic reports can help a corporation to improve their performance with their customers. This works through data collection using tablets or smartphones, automatic organization of the submitted information into data tables, and processing the data into a report which can be be used to analyze the effectiveness of processes or procedures. The report can include charts that can indicate current trends. After analyzing the charts, corrections can be put in place to produce improved performance of the corporation to the customer.
