Improved communications in the hospitality industry can enhance the service you provide to your customers. Through electronic devices such as tablets and smart phones, communication can be enhanced by taking advantage of the electronic tools available with VEKTR®’s automated audit software. Regular electronic audits can improve your service by speeding up the communication process and
Time is a valuable resource, and efficiencies can save time and money. As a result, audits should be precise, action items should have timely response and reports need to be quickly understood. Audits should be organized to avoid repetition, wordiness, unimportant questions and unclear concepts. The audits can be organized by defined sections or pathway
Inspections or audits can be done for several reasons: quality control; compliance; safety; OSHA or other reasons, but regardless of the reason, technology can improve your performance. In web-based technology an inspection can be taken faster, inefficiencies can be eliminated and you can better manage issues. Electronic inspections are done by using iPads, iPhones, Android
Whether you do inspections for health and safety, compliance, OSHA, quality control, service or cleanliness, technology can speed up your process, create efficiencies and help you be more organized. Using a web-based technology, an inspection can be taken faster, inefficiencies can be eliminated and you can better manage issues. Electronic inspections are done offline or
Whether you’re a Hotel, a Cruise line or a Resort, you can offer better services to your customers if you know that corporate policy is being followed, health and safety issues are held in check or customers are receiving their needed services. These can be measured and improved if you’re regularly inspecting your facilities, policies
VEKTR® provides an easy and quick option for the improvement processes. Customized inspections, immediate follow-up action items, scheduling and real time reporting are all part of speeding up QA and Compliance processes. The customizable inspections allow a franchise to control questions, format, scoring, user permissions and organization, and to chart progress of franchisees with the
Be the first to see our updated site that just went live. The VEKTR® site has been change to have a more modern look, making it easier to access and making it easier to understand. VEKTR®’s new up-to-date look was developed to make it responsive on mobile and other devices The new site makes it
Audits help corporations and locations better communicate. Inspections help locations understand where the standards of success are, while self-audits from locations can help corporations understand the problems involved in meeting the standards. By pointing out non-complying areas, a corporate manager can help locations to understand how to better serve the customer, how to be safer,
Action Items or Work Orders are a process of correcting deficiencies. Identifying, assigning, fixing and reporting are all steps to completing an action item. By following the process consistently you set higher expectations of solving issues. In a corporation one way to identify an issue or inefficiency is by doing an inspection. The inspection should
The internet brings about a higher level of accessing information that is faster and easier. The internet can sometimes have problems with power surges and weather conditions that disrupt connections, which could cause loss of inspection data. However, this possibility could be reduced or eliminated through the use of technologies that allow offline inspections. Mobile
