Blogs

Improved Hospitality Service

mproved communications in the hospitality industry can enhance the service you give to your customers.  Through electronic devices such as pads and smart phones, communication can be enhanced by taking advantage of the electronic tools available with VEKTR®’s automated audit software.   Regular electronic audits can improve your service by speeding up the communication process and improving accuracy.  Immediate action items help ensure service tasks are completed sooner.  Analytical reports can help to identify corporate issues or individual location issues that nee

Hospitality Inspections

Whether you’re a Hotel, a Cruise line or a Resort, you can offer better services to your customers if you know that corporate policy is being followed, if health and safety issues are held in check or if customers are receiving their needed services.   This can be measured and improved, if you’re regularly inspecting your facilities, policies and services.   While this may seem like a considerable task, technologies are making it possible to now manage the process.    Electronically you can now take inspections, follow up and report on task improved and ta

The Franchise Advantage.

 

Vektr provides an easier and quicker option for the improvement processes.  Customized inspections, immediate follow-up action items, scheduling and real time reporting are all part of speeding up QA and Compliance process.

 

The customized inspections allow a franchise to control questions, format, scoring, user permissions and organization, and to chart progress of franchisees with the corporate culture and feel.  The ease of taking and accessing inspections create a quicker option for information flow.

 

Audits Improve Communications

Audits help corporations and locations better communicate.  Inspections help locations understand where the standards of success are, while self-audits from locations can help corporations understand the problems involved in meeting the standards.

By pointing out non-complying areas, a corporate manager can help locations to understand how to better serve the customer, how to be safer, how to protect the brand and how to improve profits.

VEKTR® – New Website

Be the first to see our site that just went live.  The VEKTR® site has been change to have a new up-to-date look, making it easier to access and making it easier to understand.

VEKTR®’s new up-to-date look was developed to make it responsive to several types of devices   The new site makes it easier for you to view the general information on your device.   The site has been simplified so you can find information quicker.

Issue Follow-up Process

Action Items or Work Orders are a process of correcting deficiencies.  Indentifying, assigning, fixing and reporting are all steps to completing an action item.   By following the process consistently you set higher expectations of solving issues.

Inspections Offline

The internet brings about a higher level of accessing information that is faster and easier.   The internet can sometimes has problems with power surges and weather conditions that distract connections and lose inspections.   There are technologies that make it possible to do inspections offline then synchronize the inspection latter.   How does it work?

Pages

Subscribe to RSS - blogs